Frequently Asked Questions


What is the difference between grinding, honing and polishing?
  • Grind: Remove deep scratches and lippage (uneven edges), using a machine with diamond abrasive pads and water. This process creates no dust.
  • Hone: Use a machine with diamond abrasive pads and water to remove minor scratches and wear from daily foot traffic. This process creates no dust.
  • Strip: Remove coatings that block the stone’s ability to breathe and often cause spalling (areas in which the stone cracks and large pieces pop off). Coatings include crystallization, janitorial waxes and polyurethane.
  • Clean: Remove dirt, stains and bacteria and remove waxes and polymers that have become embedded.
  • Polish: Give the marble, granite or other stone surface the sheen you want, enhance the veining in marble, and protect the stone from everyday traffic and spills by using the same compounds used in the manufacturing process.
  • Seal: Protect and preserve natural stone using a penetrating sealer, also called an impregnator.
  • Color enhance: Enrich and enhance the stone color using penetrating sealers/impregnators.


How often should my stone be sealed?

Amount of use, level of maintenance, and environment all affect sealer life. Generally speaking, if you sealed your stone with a quality sealant and have maintained it regularly with daily cleaners, your sealer can last anywhere from 2 to 5 years. However, just because a sealer can last several years, doesn’t mean that it will or even should. All factors should be considered. For example, a counter-top in your summer cabin can go longer between each sealing than a shower floor in your townhouse that gets used daily.